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Alterra
Association Info
General

General

Who was the previous property management company for the Alterra Homeowners Association, and who were the key contacts?
Where can I find copies of my association's documents?
I received a non-compliance/violation letter. What should I do?
How do I order escrow documents?
Can I sign up for text notifications or make modifications to my notifications?
How do I enable eStatements?
How do I update my email address for my Resident Portal login?
How do I notify you of a violation/non-compliance issue?
Is there a Resident Portal mobile app?
Where can I see a copy of my ledger, statement, and recently made payments?
Do I need to make an appointment with Action if I need to come into one of your offices?
I own multiple properties, or I belong to multiple associations. Can I register all of my properties under one account?
How do I create a Resident Portal account?
What is United Pet Care and How do I enroll?
What options are available to Board Members within the Board Portal?
How can I update my mailing address?
How do I open a work order?
I received a "Request for Annual Notice of Address" also known as Civil Code 4041. How do I update my information?
How do I submit a fee waiver request?
How do I set up Auto Pay?
Why did my assessment/dues change?
What is the official address of the Homeowners Association?
What are the directions to the association?
What procedures should residents follow when encountering homeless or transient individuals on HOA property, and should the police be contacted?

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